Here’s mine. A few weeks ago, we along with our client, had eagerly awaited to start the webinar and “go live”. About 3 minutes before I was to press the start record button, I was curious why only 13 people were in the waiting room, as there should have been closer to 150 at that time?

I refreshed my browser and got a “sorry, we’re experiencing a system outage”….in doing over 100’s of webianrs, this was a first…so I took a deep breath and told my client and panelists that these 13 people could be the most important attendees, and the show must go on!

It did, and as the outage was restored, we picked up a lot more attendees. The client was very cool about this, and we decided to do an encore yesterday, and that went off without a hitch.

What’s your story?