1. Reboot your PC

2. When it comes up, only have your browser open

3. Keep any other programs, especially those that have pop ups or reminders off, for e.g., we have our Outlook turned off 30 minutes prior to sound check and until the webinar has been completed, as this ensures nothing will pop up during the webinar. If you need to work on these prior to our sound check, all panelists (Frank & Rebecca) need to have theirs turned off when we start the sound check.

4. Then run the GoToMeeting Wizard about 30 minutes prior to logging on for our sound check by following these simple instructions, and if you need additional assistance, please call CitrixOnLine Support for GoToWebinar support at 1 888 259 8414, and tell them you are a client of WebAttract and they will help you out. These folks are pretty responsive, but you might encounter a 10 minute or so wait, which is why we suggest you running GTM Wizard about 30 minutes prior to logging on.

a. 1. Surf to http://www.gotomeeting.com/wizard
b. 2. Click the “Download GoToMeeting Connection Wizard” link
c. 3. Run or open g2mwizard.exe
d. 4. Right click the GoToMeeting logo banner
e. 5. Click “Manual Tools”
f. 6. Click “Reset”
g. 7. Click “Reset” again
h. 8. Click “OK”
i. 9. Click “Custom Wizard”
j. 10. Click “Next”
k. 11. Click “OK” on the dialog box
l. 12. Wait for tests, then click “Next”
m. 13. Under “Streaming Communications” click “Direct, Hostport: 8200”
n. 14. Click the lower right drop down menu labeled “Usage:”, choose “Force”, or leave it at “Try Always” (Try Always is recommended)
o. 15. Click “Store and Validate”
p. 16. When tests finish, click “Next”
q. 17. Click “Exit Wizard”